Frequently Asked Questions

Everything you need to know about OptimizerShop

Getting Started

OptimizerShop is an AI-powered Shopify optimization platform that automatically improves your product SEO, fixes Google Merchant Center compliance issues, generates alt text, cleans up GTINs, manages 404 redirects, and more — all on autopilot. 21 specialized bots run on a four-wave daily schedule powered by Gemini, Claude, Grok, and Perplexity.
Install directly from the Shopify App Store. Click Install, approve permissions, choose your plan, and your store will be scanned automatically within minutes.
Read and write access to products only. We never touch orders, customers, or payment data.
1-3 minutes for stores under 5,000 products. Large catalogs (10,000-50,000 products) typically complete their first full scan within 15-20 minutes across the first two waves.
We route tasks across four providers — Google Gemini (vision and image tasks), Anthropic Claude (reports and deep analysis), xAI Grok (bulk SEO copy generation), and Perplexity (market intelligence and trend data). Built-in circuit breakers automatically route around any provider that goes offline.

Optimization & Bots

OptimizerShop runs 21 specialized AI bots across four daily waves. SEO Title and Description bots rewrite product copy for search visibility. Alt Text Bot generates image descriptions using Gemini Vision. GTIN Bot validates and fixes product identifiers. Schema Bot audits and patches JSON-LD structured data. GMC Deep Review runs an 8-phase compliance audit using Gemini Vision and Grok. Collections Bot auto-organizes your catalog. Redirect Bot discovers and fixes 404 errors. Blog Writer and Internal Linking bots handle content. Demand Scout scores every product for market opportunity.
All plans run on a four-wave daily schedule: 3AM, 9AM, 3PM, and 9PM UTC. Each wave runs the appropriate bots for your plan. Nothing manual, nothing to schedule.
No. We only improve — adding missing fields, fixing truncated titles, generating alt text. Your original product data is preserved and every change is logged with before/after values.
Every optimization is logged with before/after values. You can review all changes in your dashboard activity log.
Tasks are routed to the best model for the job: xAI Grok handles bulk SEO copy generation (fast and cost-efficient at $0.20/1M tokens), Google Gemini handles vision tasks like alt text and GMC image review, Anthropic Claude handles reports and deep analysis, and Perplexity powers Demand Scout market intelligence. A built-in router with circuit breakers selects the optimal provider automatically.

Privacy & Data

We only share data with service providers needed to run OptimizerShop. Our Privacy Policy lists each category, including Shopify (store access), Stripe (payments), Supabase (hosting), optional Google services you connect (Search Console, Merchant Center), and AI subprocessors: Google Gemini, Anthropic Claude, Perplexity AI, and xAI Grok. Catalog text may be sent to those AI providers when you use features that rely on them.
Yes. Data is encrypted in transit (TLS) and sensitive values like Shopify access tokens are encrypted at rest. We use Supabase for secure hosting. For a full list of subprocessors and how we use data, see our Privacy Policy.

Integrations

No, but connecting it unlocks 404 detection from Google's perspective and indexing status monitoring. Connect it from Settings for the best results.
No, but connecting it lets OptimizerShop pull disapproval data directly from Google and automatically fix the issues causing your products to be rejected from Google Shopping.
Multi-channel support is on our roadmap. We're focused on making the Shopify experience exceptional first, then expanding to eBay, Etsy, TikTok Shop, and more.

Billing & Account

Starter ($39/mo) for up to 5,000 products. Growth ($99/mo) for up to 50,000 products — includes GMC Deep Review, Gemini Vision alt text, Collections Bot, Blog Writer, Internal Linking, Demand Scout, and Otto AI Store Manager. Scale ($249/mo) for unlimited products with dedicated bot execution and priority support. All plans include a 14-day free trial and run on the same four-wave daily schedule.
Yes, upgrade or downgrade anytime from Settings → Billing. Changes take effect immediately.
Yes, all plans include a 14-day free trial. No credit card required to start.
Go to Settings → Billing → Manage Subscription. Cancel anytime with no penalties. Your data is retained for 90 days.
Your subscription is cancelled, scheduled optimizations stop, and your store is deactivated. We retain your data for 90 days in case you reinstall. After 90 days, data is permanently deleted.

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