Frequently Asked Questions

OptimizerShop is an AI-powered Shopify optimization platform that automatically improves your product SEO, fixes Google Merchant Center compliance issues, generates alt text, cleans up GTINs, and manages 404 redirects — all on autopilot.

Install directly from the Shopify App Store. Click Install, approve permissions, choose your plan, and your store will be scanned automatically within minutes.

Read and write access to products only. We never touch orders, customers, or payment data.

Usually 1-3 minutes for stores up to 5,000 products. Larger stores (10,000+) may take up to 10 minutes.

OptimizerShop runs a pipeline of specialized AI bots: SEO Title Bot rewrites product titles for search visibility, SEO Description Bot generates keyword-rich descriptions, Meta Tags Bot creates meta titles and descriptions, Alt Text Bot generates image alt text, GTIN Bot validates and fixes product identifiers, Merchant Bot fixes Google Shopping attributes, Collections Bot auto-tags products into collections, and Redirect Bot manages 404 errors and broken URLs.

No. We only improve — adding missing fields, fixing truncated titles, generating alt text. Your original product data is preserved and we log every change.

Every optimization is logged with before/after values. You can review all changes in your dashboard activity log.

Depends on your plan. Starter: weekly. Growth: daily. Scale: twice daily. Bots rotate on a smart schedule so every bot runs 2-3 times per week.

We use multiple AI providers, each selected for what it does best: Anthropic Claude for SEO copywriting, Google Gemini for bulk data processing, Perplexity for market research, and xAI Grok as a reliable fallback. The system automatically routes each task to the optimal model.

No, but connecting it unlocks 404 detection from Google's perspective and indexing status monitoring. Connect it from Settings for the best results.

No, but connecting it lets OptimizerShop pull disapproval data directly from Google and automatically fix the issues causing your products to be rejected from Google Shopping.

Multi-channel support is on our roadmap. We're focused on making the Shopify experience exceptional first, then expanding to eBay, Etsy, TikTok Shop, and more.

Starter ($39/mo) for up to 1,000 products with weekly scans, Growth ($99/mo) for up to 10,000 products with daily optimization, and Scale ($249/mo) for up to 50,000 products with 2x daily optimization. All plans include a 14-day free trial.

Yes, upgrade or downgrade anytime from Settings → Billing. Changes take effect immediately.

Yes, all plans include a 14-day free trial. No credit card required to start.

Go to Settings → Billing → Manage Subscription. Cancel anytime with no penalties. Your data is retained for 90 days.

Yes. All data is encrypted in transit (SSL/TLS) and at rest. Shopify access tokens are encrypted. We use Supabase for secure database hosting. See our Privacy Policy for full details.

Your subscription is cancelled, scheduled optimizations stop, and your store is deactivated. We retain your data for 90 days in case you reinstall. After 90 days, data is permanently deleted.